Privacy Policy
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Your Privacy Is Protected.
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Ariff Mahani Travel respects your right to privacy. We are committed to transparency in the type of information we gather and how we use it. Your personal information—including your name, email address, postal code, and any other identifying details—will not be shared with anyone outside of our office without your permission unless required by law. You have the option to remove yourself from our lists at any time before any information is disclosed.
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As a member of trade organizations and as part of our commitment to excellence, we abide by ethical standards, including compliance with the ten principles of the Personal Information Protection and Electronic Documents Act (PIPEDA). Our Senior Administrator ensures compliance with these principles by establishing procedures for collecting, using, securing, and maintaining your information.
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1. Scope
Our privacy policy covers:
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Identifiable personal information
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Anonymous/aggregated information
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Purpose, collection, and control of your personal information
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Legal security obligations (use, safeguards, disclosure, and retention)
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Requests for individual access and PIPEDA compliance
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Updates
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2. Identifiable Personal Information
This is information you provide about yourself, including:
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Name, mailing address, email address, phone number
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Demographic details (e.g., age, preferences)
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Usernames and passwords for Ariff Mahani Travel secure accounts
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Transactional information (e.g., booking history or details submitted for our referral program)
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Personal information relevant to specific services, such as visa applications
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Credit card and payment verification information for transactions
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3. Identifying Purposes
We collect this information to:
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Complete air, hotel, and transport bookings
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Assist with visa applications
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Communicate changes to your travel plans or services
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Provide requested products or services
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Support your membership with Ariff Mahani Travel
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4. Limiting Collection
We collect personal information directly from you through your interactions with Ariff Mahani Travel, such as when booking packages, subscribing to memberships, or using our services. We do not collect personal information from third-party forums or bulletin boards.
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5. Your Consent and Accuracy
Your consent is obtained through forms such as credit card pre-authorization documents, membership sign-up agreements, or other acknowledgment methods. By using these forms, you agree to the accuracy and consent of the provided information. Our Privacy Policy is accessible at any time on our website.
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6. Limiting Use and Retention of Personal Information
Your payment details (e.g., credit card numbers) are only used for processing payments and providing payment options. They are not used for marketing purposes.
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We ensure you are not spammed. You will only receive communications from Ariff Mahani Travel based on your subscription preferences. You can opt in or opt out at any time.
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You can unsubscribe from our mailing lists without restriction. All emails include an identification of the sender and an "Unsubscribe" option.
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We keep your information for the time we are providing you with a product or service and for a reasonable time thereafter in the event that you wish to resume service with us.
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7. Anonymous/Aggregated Information
We collect non-identifiable data, such as browser information (e.g., IP addresses, domain types, and cookies), to improve our site. Any market research we conduct is reported in aggregate and does not include identifying information.
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8. Security and Safeguards
We make every reasonable effort under our control to protect against the loss, misuse, and alteration of personal information. Personal information entered into forms on the website is stored on our web server and is protected by maintaining the website and keeping the server current with the latest updates. Our security policies are periodically reviewed and enhanced as needed.
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Only authorized individuals and suppliers have access to customer information. When information is sent to a third party for processing, our contracts with them ensure that all customer information is kept secure. We keep your information for the time we provide you with a product or service and for a reasonable time thereafter if you wish to resume service.
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In case of a data breach, the web server is taken offline, and the issue is investigated to determine what damage has been done. The web server and website(s) are then cleaned, and the issue is fixed before going back online.
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9. Legal Obligations
In compliance with PIPEDA, we may be required to provide information to law enforcement or judicial authorities if legally mandated.
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10. Individual Access
Ariff Mahani Travel believes in giving our customers full disclosure about the kind of information we gather and what we do with it. Your request with respect to the existence, disclosure, and accuracy of your personal information in our system will be formally addressed.
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You may contact us regarding privacy matters in any one of the following ways:
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Ariff Mahani Travel
Suite 11, 1601 Bowen Rd.
Nanaimo, BC V9S 1G5
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Phone: +1 (778) 971 0261
Email: support@ariffmahanitravel.com
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11. Updates
We may update our privacy statement periodically. Changes will be communicated and posted on our website. Ariff Mahani Travel is committed to ensuring your privacy and providing exceptional service.